Transcom Worldwide AB is a global customer experience specialist, which provides customer care, sales, technical support and credit management services through its network centers and work-at-home. The company's services include customer service, technical support, customer retention, customer acquisition, collections and cross-selling & upselling. Its customer experience specialists engage with customers in multiple channels, including phone, e-mail, chat and in social media communities. The company's technical product support solutions are tailored to deliver end user experiences through tiered support models, from the simplest questions to more complex support scenarios. Transcom WorldWide was founded in 2000 and is headquartered in Stockholm, Sweden.