Serco Group Plc provides business process outsourcing, consulting and technology services. It provides advisory, design and delivery expertise in the areas of operations strategy, transformation, program delivery, outsourcing, people performance & selection, change management & research. The company operates through the following segments: UK Central Government; UK & Europe Local & Regional Government; Americas; AsPac; Middle East; Global Services and Corporate. The UK Central Government segment offers frontline services for sectors including defense, justice and immigration, citizen services and transport delivered predominantly to UK Central Government. The UK & Europe Local & Regional Government segment offers frontline services for sectors including health, local government direct services, transport and BPO services delivered to UK and European public sector customers. The Americas segment provides professional, technology and management services for sectors including defense, transport and citizen services delivered to U.S. federal and civilian agencies, selected state and municipal governments and the Canadian government. The AsPac segment offers frontline services for sectors including defense, justice and immigration, transport, healthcare and citizen services in the Asia Pacific region including Australia, New Zealand and Hong Kong. The Middle East segment offers frontline services for sectors including defense, transport and healthcare in the Middle East region. The Global Services segment offers BPO services for both public and private sector customers predominantly in the UK, India and North America. Serco was founded in 1929 and is headquartered in Hook, the United Kingdom.